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FAQ

Legality

Are Cannatural’s products legal in the UK?

Yes, all of our products are legal in the UK.

Cannatural does not manufacture, distribute or sell any product that violates the United Kingdom ‘Misuse of Drugs Act 1971’.

General Cannabis & Hemp

What is the difference between cannabis and hemp?

Effectively cannabis and hemp are the same thing; they both fall under the same species of plant called ‘Cannabis Sativa L’.

Within this species there are 3 subspecies called Cannabis Indica, Cannabis Sativa and Cannabis Ruderalis. Genetically they are very similar, however they each have different characteristics, including height, leaf structure, flower density, flowering time and chemical composition – cannabinoids, terpenes, flavonoids etc. It is these characteristics that make the different subspecies so useful for such a variety of things.

Cannabis is generally cultivated for medicinal and recreational purposes and has a much higher concentration of the psychoactive compound THC. Hemp on the other hand, has been grown for industrial use for thousands of years for things like rope, textiles, fuel, construction materials, food, paper and body care. The term hemp can also be used to refer to strains of cannabis that have little or no THC (legally speaking less than 0.2%), so it will not get you ‘high’, but it does still contain a large number of other cannabinoids and useful compounds.

What are cannabinoids?

Cannabinoids (or more specifically Phytocannabinoids) are a type of compound that can be found in Cannabis Sativa L. otherwise known as cannabis or hemp. Phytocannabinoids is the term used for plant-based cannabinoids, whereas endocannabinoids is the term used for endogenous cannabinoids found in humans or animals.

There are at least 113 different cannabinoids found within Cannabis Sativa L., the most commonly known are THC (tetrahydrocannabinol) and CBD (cannabidiol). There are other Cannabinoids that we now have a better understanding of, such as THCA (Tetrahydrocannabinolic Acid), CBDA (Cannabidiolic Acid), CBN (Cannabinol), CBG (Cannabigerol), CBC (Cannabichromene), CBL (Cannabicyclol) and CBV (Cannabivarin). However, research continues into the other cannabinoids and the uses they could potentially have.

Cannabinoids are responsible for the medical and recreational properties found in Cannabis Sativa L. They interact with cannabinoid receptors (CB1 and CB2 receptors) in cells throughout the body and help regulate the body’s Endocannabinoid System. The concentration of different cannabinoids varies from strain to strain and can exhibit different results and effects.

What is the difference between cannabis and hemp derived cannabinoids?

Simply put, nothing. Although the concentration of different cannabinoids varies, the chemical structure of the cannabinoids found in cannabis or hemp is exactly the same. When isolated, cannabidiol is cannabidiol, regardless of whether it came from cannabis or hemp.

When a full plant extract is taken, the level of cannabidiol, as well as other cannabinoids will vary greatly between cannabis and hemp, but also between the strains throughout the three subspecies. Strain choice is therefore very important, when you are looking to achieve a particular cannabinoid profile.

What is Cannabidiol (CBD)?

Cannabidiol, also known as CBD is one of over 113 cannabinoids that are found within the Cannabis Sativa L species of plant. The amount of Cannabidiol (CBD) varies greatly throughout the subspecies and different strains of Cannabis Sativa L.

It can be isolated and used on its own, or alternatively in combination with other cannabinoids. Cannabidiol (CBD) is known to have a wide range of medicinal properties, whilst exhibiting minimal side effects. It is not psychoactive and therefore will not get you ‘high’ if it is ingested.

Where can I find out more about Cannabidiol (CBD)?

There are a growing number of resources available both online and offline, to help you research and understand more about Cannabidiol (CBD) and the other cannabinoids found in Cannabis Sativa L.

We would recommend Project CBD as a good starting point.

What is Tetrahydrocannabinol (THC)?

Tetrahydrocannabinol, also known as THC is one of over 113 cannabinoids that are found within the Cannabis Sativa L species of plant. The amount of Tetrahydrocannabinol (THC) varies greatly throughout the subspecies and different strains of Cannabis Sativa L.

Tetrahydrocannabinol (THC) can be isolated and used on its own, but due to its psychoactive effects, is often used alongside other cannabinoids – in particular Cannabidiol (CBD) which is known to counter-act the effects that make you feel ‘high’.

Products containing over 0.2% Tetrahydrocannabinol (THC) are currently illegal in the UK.

What are terpenes?

Terpenes, or Terpenoids are found in abundance in Cannabis Sativa L. They are biologically active and are attributed to bringing flavour and fragrance to the plant. They are very common compounds that are found in both animals and plants, functioning as major cellular messengers.

Different combinations and amounts of terpenes are found in different strains. They are responsible for the distinctive flavours and smells that are associated with each strain, along with their known medicinal properties and benefits.

Using Cannabidiol (CBD) Products

How does Cannabidiol (CBD) work?

Cannabidiol (CBD) is a phytocannabinoid, which is a cannabinoid derived from plants, as opposed to endocannabinoids, which are endogenous cannabinoids found in humans or animals.

Phytocannabinoids share a chemical similarity with endocannabinoids that are found throughout the body; in the brain, organs, connective tissues, glands, and immune cells. They directly interact with the body’s cannabinoid receptors and therefore play a crucial role in the functioning of the endocannabinoid system.

What is the Endocannabinoid System (ECS)?

The endocannabinoid system is a relatively new discovery and as such we are still learning a lot about it. It is a central regulatory biological system made up of endocannabinoids, cannabinoid receptors and cannabinoid receptor proteins that are distributed through the central nervous system and peripheral nervous system. The endocannabinoid system, sometimes known as the ‘ECS’, is found in all mammals and affects a range of biological processes within the body.

Endocannabinoid signals are received by cannabinoid receptors known as ‘CB1’ and ‘CB2’. The largest concentration of ‘CB1’ receptors are found in the brain. ‘CB2’ receptors are also found in the brain, but in much smaller numbers, whilst they are also found in the peripheral body, in all tissue types, but especially in the immune system. Both phytocannabinoids and endocannabinoids can bind to these cannabinoid receptors.

The endocannabinoid system is involved in regulating a variety of physiological and cognitive processes throughout the body and helps maintain homeostasis. Its signals are involved in systems that regulate appetite, learning, movement, pain, inflammation, immune response, neuroprotection and many more.

What does ‘Whole Plant’, ’Full Plant’ or ‘Full Spectrum’ mean?

‘Whole Plant’, ‘Full Plant’ or ‘Full Spectrum’ are terms that refer to the type of extract that is used in the creation of a product, and therefore the compounds that are found within it.

‘Whole Plant’ extracts contain the full range of compounds that can be found in the hemp or cannabis it is extracted from. These include various cannabinoids, terpenes, flavonoids, amino acids and other compounds. On the other hand, products that don’t contain a ‘Whole Plant’ extract are typically made from isolated cannabinoids and therefore don’t exhibit the entourage effect when used.

What is the ‘Entourage Effect’?

The ‘entourage effect’ is the effect on the body of using a combination of cannabinoids, as opposed to a singular, isolated cannabinoid. More specifically it is the use of ‘whole plant’ extractions which also contain terpenes, flavonoids and other beneficial compounds.

All of these have varying medical properties, which, once combined provide a more holistic result.

Will Cannabidiol (CBD) help my illness / ailment?

All of our products are sold as food supplements to help promote everyday wellbeing. They are not intended to diagnose, treat, cure or prevent any disease.

Due to certain legislation and regulation, we are unable to make medical claims against any of our products, and cannot offer advice with regards to treating illnesses or ailments. We suggest you conduct your own research and speak to your general practitioner for advice on using Cannabidiol (CBD).

What is the best delivery method for Cannabidiol (CBD)?

There isn’t a particular best delivery method for Cannbidiol (CBD) per se, just a method that best suits you and your circumstances.

The primary methods of delivery are sublingual (dropping oil or a tincture under the tongue), ingestion (swallowing a capsule, food or drink), inhalation (using a vaporiser with flowers or concentrates), topical (applying salves or oils to the skin) and rectal (inserting a suppository).

Each of the delivery methods has a different bioavailability (or absorption rate), which determines the speed at which Cannabidiol (CBD) starts to take effect within the body. It also has an effect on amount of Cannabidiol (CBD) that is absorbed, how long it lasts and how it is distributed throughout the body.

Administration is therefore a very important factor when deciding which product to buy, and your choice will often depend on the reason why you are using Cannabidiol (CBD).

Will I get ‘high’?

No, you will not get ‘high’ using Cannabidiol (CBD) products.

All products that are legally sold in the UK contain less than 0.2% of Tetrahydrocannabinol (THC), which is the cannabinoid that has psychoactive properties and is responsible for the ‘high’ feeling.

You can be assured you will be able to go about your day as usual, with very little or no psychoactive effect.

Can Cannabidiol (CBD) interfere with medications or other food supplements?

Cannabidiol (CBD) is understood to be broken down in the liver by an enzyme called cytochrome P450. This enzyme is also responsible for breaking down a large proportion of drugs that you consume, as well as toxins found within the body. Cannabidiol (CBD), therefore, can alter the processing and effectiveness of other drugs if taken too closely together. It is recommended to leave at least 2 hours between ingesting.

Again, we suggest you seek advice from your general practitioner before starting to use Cannabidiol (CBD) products. This is especially the case when you are taking medication or other food supplements.

What serving should I take?

Servings can vary greatly from product to product, so please ensure you read the information that comes with your purchase. Due to certain legislation and regulation, we are unable to provide serving advice.

It is advised to go ‘low and slow’, which means start on a relatively low serving and gradually increase it over a period of time. All of our bodies are different, so everybody has their own optimal serving for the desired effect. The reason you are using cannabidiol (CBD) will also have an impact on your serving levels.

What is the difference between CBD Oil and Hemp Seed Oil?

CBD oil is extracted from high cbd cannabis or hemp, typically using the flowers, stems or leaves of the plant. It contains a high level of cannabidiol (CBD) and usually other cannabinoids or compounds found in Cannabis Sativa L. It is mainly used as a dietary supplement for overall wellbeing.

Hemp seed oil on the other hand is created solely from raw seeds and has a completely different composition to CBD oil. Hemp seed oil is often used in topical applications but is also used for food and nutrition. It has wonderful nutty flavour and a perfect nutritional balance of omega-6 and omega-3 fatty acids.

Customer Service

Which methods of payment do you accept?

We accept payment via Bank Transfer directly from your bank to ours.

You can also pay for your order using debit card or credit card via QuickPay. The following cards can be used as payment; Visa, Visa Electron, Visa Debit, MasterCard, Mastercard Debit and Maestro.

Please visit our payment page for more information.

Who will deliver my order?

All of our orders are sent with Royal Mail.

What are your delivery timescales?

We offer a range of delivery options including:

  • Royal Mail Tracked 48 (2-3 Working Days): £4.25
  • Royal Mail Tracked 24 (1-2 Working Days): £5.25
  • Royal Mail Special Delivery Guaranteed (1pm Next Day, Monday – Friday): £7.25

Please visit our delivery page for more information.

How do I return my item?

Please visit our returns page for detailed information on returning your item, whatever your circumstance.

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